Support Centre

Customer Service

TDK-Lambda provides a comprehensive after sales service to all our customers. Additionally, TDK-Lambda can provide service for products based in Germany, which have been supplied by the world-wide network of the TDK-Lambda Group of companies.

If the warranty is still valid then the cost of the repair is free to our customers, however TDK-Lambda are pleased to offer a service for non-warranty repairs, most of which are on a fixed price basis. Due to unknown external environmental factors, it is recommended that units 10 years from date of manufacture are replaced with new.

Note* this does not include units with a limited lifetime warranty:
https://www.jp.lambda.tdk.com/en/products/safety_use/#anc01

Please contact your local sales representative for replacement product enquiries.

For any queries please use the contact section of our website.

TDK-Lambda operates a Returns Material Authorisation (RMA) system for returning product. We cannot accept returned goods without an RMA number. Please register/log-in using the links, below, in order to submit your return details & obtain an RMA number. Upon returning the repaired power supply to you, we provide a report which details the repair action. The repair itself is guaranteed for 6 months, which ensures all product approvals are maintained.

Login | Register

If you have any questions, please contact your local TDK-Lambda office who will be happy to help.

Please note - the information on this page is for TDK-Lambda customers in Germany. For service in countries outside of Germany, contact your local distributor.